Contact Us
Contact DarkBot for Cryptocurrency Trading Support
At DarkBot, we focus on delivering practical tools and responsive support to help you automate your crypto trading.
Our team is available to answer questions about our platform, API setup, and trading strategies.
Should you require any clarification or seek additional information about our offerings, we encourage you to reach out to us. Our support team can assist with platform questions, troubleshooting, and account inquiries.
Contact us to get started with DarkBot.
Email Address
- hello@darkbot.io
Phone Number
- +38 066 410 5 410
Location
- 447 Broadway, 2nd Floor Suite #1935, New York, New York 10013, United States
Darkbot
You can reach us via email at hello@darkbot.io or by phone at +380664105410 Our friendly support team is always available to answer your questions about the platform through secure channels.
See Darkbot in action
Schedule a free 30-min walkthrough to explore our crypto trading platform
Free consultation • No commitment required • No credit card needed
Frequently asked questions
Couldn't find the answer you were looking for? Get in touch with our support team
You can reach our support team via email at <a href="mailto:hello@darkbot.io" className="link-blue">hello@darkbot.io</a> or by phone at +38 066 410 5 410. We also have a contact form on this page for your convenience.
Our support team is available to assist you. For the most immediate response, we recommend emailing us. For urgent trading issues, please use our phone support during business hours.
Getting started is easy! Simply <a href="/" className="link-blue">sign up for a free trial</a> and connect your exchange via API. Our platform will guide you through the setup process, and you can start exploring automated trading with no initial commitment required.
Yes, we offer personalized onboarding for users who want a guided introduction to our platform. <a href="/contact-us" className="link-blue">Contact us</a> to schedule a free 30-minute walkthrough where our team will help you set up and optimize your trading strategies.
Absolutely! We welcome feature requests and feedback from our community. <a href="mailto:hello@darkbot.io" className="link-blue">Email us</a> with your suggestions, and our product team will review your input for future platform improvements.
We strive to respond to all support inquiries within 24-48 hours. For critical trading issues, please indicate the urgency in your message, and we'll prioritize your request accordingly.
Yes, we offer enterprise solutions for institutional traders and organizations. <a href="mailto:hello@darkbot.io" className="link-blue">Contact our sales team</a> to discuss custom integrations, dedicated support, and tailored trading solutions for your organization's needs.
- No credit card required
- Cancel anytime
- We never access your funds